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Terms and Conditions

We bring here information about how we collect and use our customers’ personal data when they access our website. Frozen Chicken Exporter will never sell its customers’ data nor allow third parties to have access to their data without proper authorization, as explained in this policy.

What data do we collect?

We collect technical data for accessing the site – date and time of access and IP number. We also obtain your personally identifiable information, contact details, and communications information with us through fields filled in by the user on the website – name, email, phone numbers, address, date of birth, CPF, and how you would like to be called, plus subject, message, and attachments in case of communications In addition to the information we access, our website also collects information about your browsing behavior on the website through cookies (see below).

How do we collect your data?

Your personally identifiable and contact information is collected only when you contact us through the website. The other information is collected automatically by simple access and navigation on our website, including through cookies (see below).

For what purposes do we use your data?

For what purposes do we use your data? We collect your personally identifiable contact information for the purpose of returning your contact with us and establishing communication regarding your doubts and inquiries. This data will be kept with us for as long as necessary to serve this purpose. In addition, we keep your IP numbers, which identify your devices on the Internet, along with the date, time, and duration of your access, for a period of 6 months of collection, as required by the Civil Marco de Internet (Law No. 12.965 / 2014).

What cookies are used?

When you access our website, your computer receives some “cookies”, that is, text files through which some information is collected and stored automatically by us and the companies with which we work.

Our website uses cookies for the following purposes:

Features:We use our own cookies to collect data from your device and system in order to keep you logged in and for the website to be presented in the most appropriate and optimized way for your viewing – these cookies are retrieved every visit to the website and have an expiration period of 7 days.

Analytics:We use third-party cookies to analyze your behavior as a user of our website so that we can identify poorly used links, browsing difficulties, unfriendly functions, among other problems for our customers’ experience on our website – these cookies expire as defined by the companies responsible, and we only have access to unidentified data (i.e. anonymized), which are sufficient for our analysis.

Advertisers:We use third-party cookies to obtain information about your preferences according to your browsing of our website, including pages accessed, websites from which you came and where you went, identifying numbers, browser type and operating system, model, and type of device used, and identifying device numbers, so that we can understand the impact of our campaigns – these cookies expire as defined by the companies in question and we only have access to unidentified data (i.e. anonymized), but part of the individualized information about you is collected by companies to deliver advertising, including on other websites, according to their patterns of behavior when browsing the web. Your browser can be configured to refuse to receive cookies and has functions to remove them at any time. Check the options and tools available in the respective menu.

How do we store your data?

Your data will be safe on the cloud servers of our website, operated by companies located in Brazil and duly contracted by Frozen Chicken Exporter We take the necessary precautions to prevent the loss and leakage of your data and control access to the information we have about you by using appropriate technical and management measures for the sensitivity of the information we control.

Who else has access to your data?

In addition to Frozen Chicken Exporter itself and other companies in its economic group to the extent necessary to achieve the specific purposes of our website listed above, the following companies will have access to your data when you browse our website: Advertising and digital solutions company that operates and manages our website under our instructions. Customer relationship management platforms through which we manage the interaction with our users. Cookies – we use third-party cookies to analyze website usage and advertising, in the form of the specific topic in this document.

What are my rights regarding the collection and use of my data?

Frozen Chicken Exporter guarantees the following rights to users with respect to the collection and use of data through our website: Confirmation of the existence of treatment of your personal data by Brazil Chicken Manufacturer; access to data held by Frozen Chicken Exporter; the correction of any incomplete, inaccurate, or outdated data; the blocking, deletion, or anonymization of unnecessary, excessive, or treated data that does not comply with the law; portability of your personal data to another company, upon express request, subject to our commercial and industrial secrets and official regulations on the subject; the elimination, when required, of the personal data collected through your consent, in accordance with the applicable legislation; information from public and private entities with whom your data was shared; information about the possibility of not giving your consent and about the consequences of the refusal, in cases where your data are collected and processed with consent; and revoking your consent to collect and process data in these same cases. Your rights can be exercised directly through the website’s options panel, if you have a registration, or by contacting our service channels below.

How can our privacy practices be changed?

Our policies and practices regarding privacy and data protection are constantly reviewed and updated to conform to the highest national and international standards, which can be changed at any time. Our privacy notices will be updated to reflect such changes and their latest versions will be posted on this page. This policy was last updated on January 5, 2021.

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